The Secret to Fewer Lawsuits? It’s All in the Incidents You Track

Introduction

Lawsuits don’t just appear out of thin air. They grow in the cracks — the overlooked spill that becomes a slip, the flickering light in the parking lot that becomes a security issue, the “almost” accident that no one bothered to log.

The businesses that avoid the courtroom aren’t necessarily the luckiest. They’re the ones who track the right data, spot trends early, and act before a claim has a chance to materialize.

Let’s talk about how that works—without giving away too much.

The Power of Proper Incident Tracking

It starts with discipline. Every near-miss, every minor injury, every weird complaint that seems like a one-off—you log it. Not just the basics like date and time, but where it happened, who was involved, and what was going on.

Because when you start logging these details consistently, patterns emerge:

• Certain areas of your property have more incidents than others.
• Certain times of day are more prone to accidents.
• Certain activities (or even vendors) show up in more reports than you’d expect.

That’s your early warning system. That’s your chance to act.

Hot Spots, Trend Lines, and Lawsuit Avoidance

When you map incident data over time, a few things happen:

• You identify hot spots: The staircase that’s always wet, the parking lot corner with poor lighting, the entrance that backs up during rush hour.
• You spot trend lines: Maybe your claims spike every December. Maybe the same vendor’s crew keeps showing up in incident reports.
• You get the chance to fix problems early—before someone gets hurt, before a lawyer gets involved, and before your legal budget starts bleeding.

What We’re Not Going to Tell You

Sure, there are models that can predict lawsuit risk based on incident patterns.
Yes, we’ve built them.
No, we’re not sharing them here.

What we will say is this: The data you collect today shapes the claims you prevent tomorrow. And if you’re not looking for patterns, you’re leaving money—and risk—on the table.

Final Thoughts

Incident tracking isn’t just paperwork. It’s the foundation of proactive risk management. The businesses that get this right don’t just avoid lawsuits—they stay one step ahead of them.

So the next time you’re tempted to let a minor incident slide by, ask yourself: Is this the one that comes back to bite me?